This Privacy Notice tells you what to expect when Flintshire Libraries and Leisure processes your personal data for Leisure and Libraries services.
The data we collect about you
Flintshire Libraries and Leisure will collect various categories of personal information, depending on the services you are accessing. When deciding what personal information to collect, use and hold, Flintshire Libraries and Leisure are committed to making sure that we will:
- Only collect, store, and use personal information where it is necessary and fair to do so;
- Keep your personal information secure and safe;
- Securely dispose of any personal information when it is no longer needed;
- Be transparent with you about how we use your information and who we share it with; and
- Flintshire Libraries and Leisure will only use your personal information in accordance with this privacy notice.
How we use your personal data
We collect information about you to ensure we provide you with safe and enjoyable leisure and library services, to effectively manage our customer accounts, and if you agree, to contact you about other products and services we offer that we think may be of interest to you.
For library services, your personal data will be processed as part of our public task under 1964 Public Libraries Act to provide library services.
For leisure services, your personal data will be processed for the performance of a contract between us.
Do you share my personal information?
When you register with our library services your personal information is kept securely on a shared library management system which stores borrower records on a database. This is a partnership between Welsh Library authorities. Our services work together to share costs and offer enhanced services to customers.
Flintshire Libraries and Leisure will not share your personal information to any other third party, except where required by law.
How long do you keep my personal information?
Flintshire Libraries and Leisure will retain your information for 6 years from the date of collection, unless the information relates to Health and Safety records for children under the age of 18. In this circumstance, your information will be retained for 3 years after the child turns 18.
Communication preferences
Customers who opt-in and agree to receive marketing information about events or services we offer will be the first to know about:
- New services, classes and activities
- Available spaces in popular sessions
- Payment dates for courses
- Special offers and discounts
If you feel that Flintshire County Council has mishandled your personal data at any time you can make a complaint to the Information Commissioner's Office by visiting their website or by calling their helpline on 0303 123 1113. For further information about how Flintshire County Council processes personal data and your rights please see our privacy notice on our website - https://www.flintshire.gov.uk/en/Resident/Contact-Us/Privacy-Notice.aspx
Changes to our Privacy Notice
We keep our Privacy Notice under regular review, and we will place any updates on this webpage.
This Privacy Notice was last updated in October 2024.