Assistance with Waste Collections

Our service is designed for anyone who is physically unable to move the wheelie bin to the kerbside for us to collect. We can arrange for an assisted collection on a temporary basis, or on a long-term basis depending on your circumstances.

These collections are only available to residents in genuine need of assistance , and where an able bodied person is not available to assist in presenting the bins or containers at the kerbside for collection.

Arrange an assisted collection

Cancel or change an existing assisted collection
If your circumstances have changed, please contact Streetscene to cancel or amend the agreement.
 
If you are moving from your current address , please ensure your address details are relayed to the call centre 01352 701234 to enable the assisted collections to cease for that address and be reinstated at your new address if needed.