Yes, we will still carry out repairs we are responsible for. When you report a repair, we will confirm whether there is a repair, who is responsible, (some repairs are contract-holder's responsibility), and confirm the target time for when the repair or pre-inspection visit will be completed.
The repair will be completed within a reasonable time frame, after being reported directly to our Customer Contact Centre (01352 701660). The Council will also offer an appointment service for particular repair works and aim to provide prior notification. We will also make good any damages caused by our repair works.